Terms of Use

1. About Chiswick Butler

Chiswick Butler is a local discovery service for Chiswick, accessible via this website and compatible messaging apps (for example WhatsApp or Telegram). It is operated by an individual on a personal, non-commercial basis and is not operated by a registered business. By using this website or messaging the service, you agree to these terms.

2. No business relationship

Nothing in these terms creates any partnership, agency, employment, or commercial relationship between you and us. We do not sell goods or services through this website, and the Consumer Rights Act 2015 does not apply to your use of this service.

3. Using the service

You may use this service for personal, non-commercial purposes only. You must not misuse the service, attempt to interfere with its operation, use it for any unlawful purpose, or submit content that is false, harmful, or misleading.

4. Availability

We have no obligation to keep the service available, up to date, or running. It may be paused, changed, or closed at any time without notice or explanation.

5. Personal data — this website

This website does not use cookies or tracking analytics, and no personal data is collected through the site itself.

6. Personal data — messaging apps

When you message us through a messaging app (such as WhatsApp or Telegram), information associated with your account for that service — for example your mobile telephone number on WhatsApp, or your username or user identifier on Telegram — may be processed as part of the conversation and may be retained in message logs for operational purposes, such as responding to you and maintaining a record of the chat.

Your use of each app is also governed by that provider's own terms and privacy policy (for example Meta for WhatsApp, or Telegram for Telegram).

7. Intellectual property

All content on this website — including text, design, and branding — is owned by or licensed to us and may not be reproduced or reused without our permission. Nothing in these terms grants you any licence to our intellectual property.

8. Accuracy and not professional advice

Suggestions and information provided through this service — including through those messaging apps — are drawn from publicly available sources and are intended for general inspiration only. They may be incomplete, out of date, or inaccurate. Nothing provided through this service constitutes professional advice of any kind, including commercial, legal, or safety advice. Always verify details such as opening times, prices, bookings, and access directly with venues or official sources before relying on them.

9. Third-party venues and services

We are not responsible for any experience, loss, injury, or disappointment arising from visiting or using any venue or service mentioned through this service. Where we link to or embed a third-party shop or service (such as Shopify), that operator's own terms govern any transactions or interactions you have with them.

10. Changes to these terms

We may update these terms at any time. The current version will always be posted on this page, and continued use of the service after any update constitutes your acceptance of the revised terms.

11. Liability

This service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we accept no liability for any loss or damage arising from your use of or reliance on the service or any information provided through it.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from them will be subject to the exclusive jurisdiction of the courts of England and Wales.